interview

customer relationship management (crm) 係做咩?

Green tea
Green tea
自己係讀bba, 識啲programming, 例如 SQL, Tableau, SAS, 對data analysis 都有啲興趣, 但唔想專做it, 感覺crm 係偏business side 多啲,但了解唔多,有冇人可以分享多小小?
編輯於2022年09月06日

Anthony@OnMyGrad
Anthony@OnMyGrad
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Hi Green Tea, thanks for asking!


You are right! Traditionally CRM inside a company is usually a more marketing role. You may consider that dept / role faces usually more on retail / customer side of the business. For more details, I would suggest you to take reference from the below JDs so that you can have an exact understanding on employers' expectations:


Hong Kong Disneyland - Associate Manager, Customer Relationship Management: https://jobs.disneycareers.com/job/lantau-island/associate-manager-customer-relationship-management/391/33053731280


Kai Tak Sports Park - Manager, Customer Relationship Management (CRM): https://hk.snapjobsearch.com/jobs/view/939945?utm_source=OnMyGrad


Wellcome - CRM & Digital Marketing Senior Specialist: https://www.linkedin.com/jobs/view/crm-digital-marketing-senior-specialist-at-%E6%83%A0%E5%BA%B7%E8%B6%85%E7%B4%9A%E5%B8%82%E5%A0%B4-3255881970/?utm_source=OnMyGrad


Hope the above helps!

編輯於2022年09月06日
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